Akhuwat Foundation Customer Support

The Akhuwat Foundation Customer Support plays a crucial role in assisting individuals who seek financial aid through the foundation’s interest-free loan programs. As a non-profit microfinance organization, Akhuwat aims to support underprivileged individuals by providing accessible financial services without interest. A reliable customer support system ensures that applicants can get assistance in loan applications, repayment plans, eligibility criteria, and complaint resolution.

Why is Akhuwat’s Customer Support Important?
Akhuwat Foundation deals with thousands of applications and inquiries daily. Their customer support is designed to:
✔ Provide loan guidance to new applicants.
✔ Assist in loan status tracking and documentation.
✔ Address concerns regarding loan repayments and extensions.
✔ Resolve technical issues related to loan applications.
✔ Offer general information about Akhuwat’s initiatives.

How to Contact Akhuwat Foundation Customer Support?
If you need assistance regarding any of Akhuwat’s services, you can reach them through multiple channels:

1. Akhuwat Helpline Number
📞 Helpline: 03478787646
– Available during office hours.
– You can choose different options to connect with the relevant department.

2. Official Email Support
📧 Email: info@AkhuwatFoundation.pk
– Suitable for detailed inquiries and formal complaints.
– Response time is usually 24-48 hours.

3. Visit Akhuwat’s Office
🏢 Akhuwat Foundation Head Office:
📍 19 Civic Center, Sector A2, Township, Lahore, Pakistan
– Ideal for in-person discussions regarding loan applications and concerns.
– Office visits may require an appointment for specific services.

4. Nearest Akhuwat Branch
– Akhuwat operates nationwide, with branches in all major cities of Pakistan.
– You can visit the nearest branch to submit applications, discuss loan repayments, or raise complaints.

5. Akhuwat’s Official Website
🌍 Website: AkhuwatFoundation.pk
– Provides detailed FAQs on loans and services.
– You can submit queries via the contact form.

6. Social Media Support
– Akhuwat is active on platforms like Facebook, Twitter, and LinkedIn.
– Social media pages provide real-time updates on loan schemes, announcements, and complaint handling.

Common Issues Resolved by Akhuwat Customer Support
✔ Loan application process and required documents.
✔ Loan approval and disbursement time.
✔ Eligibility criteria for different types of loans.
✔ Loan repayment policies and extension requests.
✔ Technical issues with online applications.
✔ How to check loan application status.
✔ Addressing complaints about loan rejection.

Best Time to Contact Akhuwat Customer Support
🕘 Monday – Friday: 9:00 AM – 5:00 PM
🕘 Saturday: 9:00 AM – 2:00 PM
🚫 Sunday: Closed

To get a quick response, it is recommended to call early in the morning or mid-afternoon when call traffic is lower.

How to File a Complaint with Akhuwat Customer Support?
If you have a complaint about Akhuwat’s services, follow these steps:
1️⃣ Call the helpline and explain your issue.
2️⃣ If unresolved, send an email with supporting documents.
3️⃣ If necessary, visit the nearest Akhuwat branch for further assistance.
4️⃣ Follow up on your complaint to ensure a timely resolution.